Step 1: Check if you statisfy all requirements

Please ensure that you meet the following requirements.

  • Have a Public Instagram Business Account
  • Have a Public Facebook Page
  • Connect your Instagram Account to your Facebook Page

Step 2: Try reconnecting your social media accounts

Please follow these steps to reconnect your Instagram account and Facebook Page to Peersway.

  • Log in to your Peersway Account
  • Click on this link
  • Click on the button ‘Change Facebook Permissions’
  • Click on ‘Edit Settings’ to reconnect your Instagram account and Facebook Page
  • Update all required profile fields and save these changes

If you have completed all the above steps and are still unable to resolve the issue, please send an email to contact@peersway.com.